Support - Growout
How can we help?
Contact us
For questions, bugs, privacy requests, or account deletion questions, email us:
Account deletion
You can delete your Growout account inside the app:
Open Growout - Settings - Delete account
This deletes your Growout cloud account and associated cloud account data. If your device is offline or the server cannot be reached, Growout shows an error and does not claim deletion succeeded.
You can also contact hello@hemiscend.com for account deletion help.
Frequently asked questions
What is Growout?
Growout is a tiny outdoor habit app. You log days when you go outside, grow a plant, collect sprouts, unlock plant skins, and share weekly progress cards.
Why does Growout ask for camera or photo access?
Camera and photo access let you add a photo to an outdoor log. You can use Growout without adding a photo.
Why does Growout ask for location?
Location may be requested when you log a day, to help confirm that you went outside. Growout does not track your location in the background.
Why does Growout ask for notifications?
Notifications are used for daily reminders and plant care reminders. You can turn them off in iOS Settings at any time.
Where can I read the privacy policy?
Read the Growout Privacy Policy here: growout-privacy.html.
About
Growout is made by Hemiscend, incorporated in Canada.